Add your Cloud Mail account on an Android phone or tablet

Setup your Android device to send and receive email with your Cloud Mail account.

Important Note

Although they share a common operating system, Android devices are customized by their manufacturers. This article was prepared using a "stock" Android device. If you have trouble finding the elements described here on your screen, consult the device’s manual or manufacturer for assistance.

Before you add your account

• You will need to know your Cloud Mail email address and password (forgot your password?)
• If you have never signed into the Cloud Mail Web App, you should sign in from a computer.
  • First, follow the prompts to enable Password Self Reset.
  • Next, setup an identity in your account.
  • Finally, set your time zone.
• Be sure your device has a strong signal and data connection or connect to a Wi-Fi network.

Add your account

1. Open the Settings app and tap Accounts, then Add Account, Other, and finally Personal (IMAP) (if this appears more than once, we suggest selecting the one with a red and white envelope icon).
2. Enter your email address and then tap Manual Setup. Select Personal (IMAP) and enter your Cloud Mail password, then tap Next.
3. Enter secure.emailsrvr.com for Server. Change Security Type to SSL/TLS, verify that Port is 993, then enter INBOX (using uppercase letters) for IMAP path prefix. Tap Next.
4. Enter secure.emailsrvr.com for SMTP Server. Change Security Type to SSL/TLS, verify that Port is either 465 or 587. Tap Next.
5. You may customize or accept the default options. Tap Next.
6. Read the next section about how some Android devices use different folders to store messages. You may be able to customize this behavior so the contents of your mail folders (such as Drafts, Sent, and Archive) will be consistent across your mail apps.

Setup mail folders

Depending on whether and how your device’s manufacturer has customized the software, you might find that it stores messages in different folders than other devices (such as iPhone and iPad) and Cloud Mail Web App. If this occurs and is bothersome, you might be able to customize the behavior. Consult your device’s manual or manufacturer for assistance. If you are able to make this change, use the following list to select the correct folders.

• Archive: Archive
• Deleted Mail: Trash
• Drafts: Drafts
• Junk Mail: spam
• Sent: Sent

Congratulations! Your Cloud Mail account is ready to use on your Android device.